Items purchased via shopping cart can be returned within thirty days of delivery. Items must be in unused condition. Refund does not include original shipping and handling or cost of return shipping. To make a smooth return, please contact us HERE for instructions.
Custom orders are built to your exact personal needs and are therefore nonrefundable.
We can ship to most countries. If there is not a shipping option at checkout for your country, please contact us and let us know what you would like to purchase for a custom shipping quote.
Customs forms are completed accurately and honestly for your protection and ours. We thank you in advance for your understanding.
Because of shipping insurance restrictions, we only offer full set-up services when shipping to US addresses. But it is often possible to insure partial set-up services such as power supplies and patchbays, or new effect units you are sourcing from the US.